Last updated 26 July 2026
How to cancel, what happens when you do, and when we refund.
Cancel from your account page at any time — no email, no form, no retention call. Cancellation takes effect at the end of the period you have already paid for.
Because a subscription grants an allowance of questions that is available immediately, we do not refund a period simply because it went unused. We do refund in these cases:
Outside those cases, a mid-period cancellation is not refunded pro rata — you keep the access you paid for until the period ends.
Email baraxuntech.official@gmail.com from the address on the account, with the date and amount of the charge. We reply within 2 business days and, where a refund is due, submit it within 5 business days of agreeing it.
Refunds go back to the original payment method through Razorpay. Once submitted, banks typically take 5–10 business days to post the credit. That part is outside our control.
If a renewal fails, your access continues during a short grace period while the payment is retried. If it is not resolved, the account moves to the free plan. Nothing is deleted, and paying later restores access.
The free plan and any free trial cost nothing, so there is nothing to refund or cancel. A trial simply ends.
